Terms & Conditions
KAPES Terms and Conditions
Effective Date: March 2025
Welcome to KAPES. These Terms and Conditions (“Terms”) govern your use of our website, products, services, and communications. By accessing our site or engaging with our brand through purchases, SMS, emails, or other interactions, you agree to be bound by these Terms.
1. General Use
You agree to use the KAPES website and services lawfully and in accordance with these Terms. We reserve the right to refuse service, cancel orders, or restrict access at our discretion.
2. Intellectual Property & Site Use
All content on the KAPES website, including but not limited to images, designs, logos, graphics, text, layout, and product descriptions, is the property of KAPES and is protected by copyright, trademark, and other intellectual property laws.
You may not:
• Reproduce, distribute, modify, or copy any material from our site without prior written permission
• Use our content for commercial purposes without express consent
• Misuse or tamper with the website or its functions
• Use our site or content in any way that may be illegal, harmful, or misleading
Unauthorized use of this website and its contents may give rise to a claim for damages and/or be a criminal offense.
3. Product Details
We strive to provide accurate product descriptions, images, and sizing information. However, we do not guarantee that your screen’s display of colors or product details will be completely accurate.
4. Pricing & Orders
All prices are in USD unless otherwise stated and are subject to change without notice. We reserve the right to cancel or refuse any order at our discretion, including those with incorrect pricing or availability errors.
5. Shipping & Delivery
We process and ship orders within the timeframe specified on our website. KAPES is not responsible for delays caused by carriers or incorrect shipping information provided by the customer.
6. Returns & Exchanges
Returns and exchanges are accepted under the guidelines outlined in our Return Policy. Items must be returned unworn, unwashed, and in original condition within the specified return window.
7. Intellectual Property
All content on this site (logos, images, text, graphics, etc.) is the property of KAPES and is protected by copyright, trademark, and other intellectual property laws.
You may not:
• Reproduce, distribute, modify, or copy any material from our site without prior written permission
• Use our content for commercial purposes
• Misuse or tamper with the website or its functions
• Use our site or content in any way that may be illegal, harmful, or misleading
Unauthorized use of this website and its contents may give rise to a claim for damages and/or be a criminal offense.
8. SMS Messaging Terms
By subscribing to receive SMS messages from KAPES, you agree to the following:
• Consent: You consent to receive recurring promotional and transactional messages via SMS from KAPES at the number provided. Consent is not required for purchase.
• Frequency: You may receive 1–6 messages per month (or more based on interactions).
• Charges: Message and data rates may apply based on your carrier and plan.
• Opt-Out: You may unsubscribe anytime by replying STOP to any KAPES message. You will receive a final confirmation text.
• Help: For assistance, reply HELP or contact info@shopkapes.com.
• Privacy: We respect your privacy. Your number will not be sold or shared. See our Privacy Policy for details.
9. Email Communications
By providing your email address and opting into marketing, you agree to receive promotional emails from KAPES. These may include newsletters, exclusive offers, product drops, and updates.
• Opt-In: You may subscribe through our website or during checkout.
• Opt-Out: You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any KAPES email or by contacting info@shopkapes.com.
• Privacy: Your email will be used in accordance with our Privacy Policy. We do not share your information with third parties without your permission.
10. Limitation of Liability
KAPES shall not be liable for any damages resulting from your use or inability to use our website, products, or communication channels.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of South Carolina.
12. Contact Information
If you have any questions about these Terms, please contact us at:
Email: info@shopkapes.com
Need Help? Explore Our Policies Below
Shipping Policy
Shipping Policy
Shipping Policy
Processing Time:
• Orders are processed within 1-2 business days.
• Orders placed on weekends or holidays will be processed on the next business day.
Shipping Options & Delivery Times:
• Standard Shipping: 3-4 business days
• Expedited Shipping: 1-2 business days
Shipping Costs:
• Shipping rates are calculated at checkout based on location and selected shipping method.
• Free standard shipping on orders over $100.
Tracking Information:
• Once your order ships, you will receive a tracking number via email.
• If tracking shows “delivered” but you have not received your package, please contact the carrier before reaching out to us.
Lost or Delayed Packages:
• We are not responsible for shipping delays caused by carriers or unforeseen circumstances.
• If your package is lost, contact us, and we will assist in filing a claim.
Return & Exchange Policy
Return & Exchange Policy
Terms & Privacy Policy
Terms & Privacy Policy
Privacy Policy
Last updated March 2025
Your privacy is important to us. This Privacy Policy explains how KAPES collects, uses, and protects your personal information.
1. Information We Collect
We may collect:
Personal details (name, email, shipping/billing address, phone number) when you place an order or subscribe to our emails.
Payment information (processed securely through third-party providers).
Usage data, including cookies and analytics, to improve our website.
2. How We Use Your Information
We use your information to:
Process and fulfill orders.
Send promotional emails (you can unsubscribe anytime).
Improve our services and customer experience.
3. Sharing Your Information
We do not sell your personal data.
We may share information with third-party services for payment processing, shipping, or marketing.
4. Your Rights
You can request access, correction, or deletion of your personal data by contacting us.
You can opt out of promotional emails by clicking the unsubscribe link.
5. Security Measures
We take reasonable security steps to protect your data, but we cannot guarantee 100% security.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Please review it periodically.
For any privacy concerns, contact us at info@shopkapes.com
Contact Us
Contact Us
We’d love to hear from you! Whether you have questions about our products, need assistance with your order, or just want to give us feedback, we’re here to help.
Customer Support
For any inquiries regarding orders, shipping, exchanges, or returns, please reach out to us. We’ll get back to you as soon as possible.
• Email: info@shopkapes.com
Business Hours
Our customer support team is available during the following hours:
• Monday to Friday: 9 AM - 5 PM EST
• Saturday & Sunday: Closed
Social Media
Stay connected with us on social media for updates, promotions, and more:
• Instagram: @shopkapes
Size Chart
Size Chart
Size | Number Size | Bust (IN) | Waist (IN) | Hip (IN) |
---|---|---|---|---|
XXS | 00 | 30–31 | 23–24 | 32–33 |
XS | 0–2 | 32–33 | 25–26 | 34–35 |
S | 4–6 | 34–35 | 27–28 | 36–37 |
M | 8–10 | 36–37 | 29–30 | 38–39 |
L | 12–14 | 38–40 | 31–33 | 40–42 |
XL | 16–18 | 41–43 | 34–36 | 43–45 |
2X | 20–22 | 44–46 | 37–39 | 46–48 |
3X | 24–26 | 47–49 | 40–42 | 49–51 |
How to Measure
Bust: Measure around the fullest part of your bust.
Waist: Measure around the narrowest part of your waist.
Hip: Measure around the fullest part of your hips.
Inseam: Regular inseam is 29 IN; Petite inseam is 27 IN.